Shipping & Return

annie sloan


Please allow 1-2 days after your order has been placed for processing and packing.

For urgent shipments please contact us, so we can make sure your order will reach you in time.


Once you place your order online, we will send you an email acknowledging the receipt of your order. Once your order has shipped, we will send you a second email with shipping information and expected delivery date/time.


Orders of in-stock items may be canceled if you contact us before they are dispatched. Once your package is en route, our return and exchange policies apply.


We only offer Exchange, no Returns. Our Exchange policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exchange, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.


Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.


To exchange your product, please contact us at

You will be responsible for paying for your own shipping costs for exchanging your item, including shipping for the new item chosen in exchange for the old item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.